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Lookuvi

Grievance & contact

Version 2026-10-31. How to reach Lookuvi about privacy, service, or content complaints.

Agentic Build Works operates Lookuvi. Salons that use Lookuvi are data fiduciaries for their guests under the Digital Personal Data Protection Act, 2023. Lookuvi is the processor for try-on software.

Founders / directors

  • T Sai Vishwanath
  • Polasi Madhusudhan
  • Geddam Swami Veerendra

Grievance Officer

Under the DPDP Act and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Grievance Officer for Lookuvi is:

  • Name: Geddam Swami Veerendra
  • Email: admin@agenticbuildworks.com
  • Postal: 4-164/140, Om Nagar Colony, Kismatpur, Hyderabad 500030, Telangana, India
  • Hours: Monday–Friday, 10:00–18:00 IST (excluding public holidays)

Response timelines

  • Acknowledgement of a privacy or grievance email: within 48 hours of receipt on a working day.
  • Substantive response or resolution target for data principal requests (access, correction, erasure, withdrawal): within 30 days.
  • Content takedown / unlawful content complaints under IT Rules 2021: acknowledgement within 24 hours where feasible; action as required by law.

How to raise a request

Use the form on the Privacy page for access, correction, erasure, or withdrawal. For other complaints, email the Grievance Officer with your salon slug (if any), contact details, and a short description.

Platform support: support@agenticbuildworks.com